Terms of use
These terms will be finalised before our first paid events. In short: be respectful, attend events you book, don't share other members' details without consent, and report anything that makes you uncomfortable.
Tickets, refunds and credit
All padelmeet tickets are non-refundable. We don't give cash refunds, but depending on when you cancel, the value of your ticket may come back to you as credit towards a future padelmeet event.
- 14 days or more before the event: cancel in the app and the full amount you paid is added to your account as credit. Credit is applied automatically at your next checkout.
- Less than 14 days but more than 48 hours before: you can still cancel to free up your place, but we're unable to give credit or a refund.
- Within 48 hours of the event: tickets can no longer be cancelled and no credit or refund can be given. You're welcome to transfer your place to a friend — contact us and we'll update the booking.
- Tickets paid for entirely with credit free up your place when cancelled, but no further credit is added.
- Credit has no cash value, can't be withdrawn or transferred, and can only be spent on padelmeet tickets.
- If we cancel or reschedule an event, we'll contact you and offer credit or another date.
Photography and video consent
By booking a ticket and attending a padelmeet event, you acknowledge and confirm that photographs, video and audio may be captured during the event, and that padelmeet may use this content in promotional and marketing material — including our website, social media, advertising, email and press — without payment or further approval. This includes your image, likeness and voice, and applies worldwide and indefinitely.
If you'd prefer not to appear in this content, tell a padelmeet host at the event or email us and we'll do our best to keep you out of shot, and will remove existing content featuring you on request where reasonably possible.